Schedule a Consultation

We ask all new spa guests arrive15 minutes prior to their scheduled appointment. This allows time for any paperwork and for you, our guest to get in that “Spa state of mind” as well get the most of your time.

We accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. We DO NOT accept checks or prepaid Visa/AMEX gift (debit) cards.

If there is a need to cancel or reschedule service appointments, we respectfully request a 24 hour notice for all adjustments. This allows our commission-based service providers to offer open appointment opportunities to other guests. Missed appointments and/or insufficient notice of cancellation may result in a fee of 25% of the services booked.

3 or more cancellations within 24 hours or failing to show for scheduled appointments without notice may require a guest to provide a valid credit card upon booking future reservations. Any additional last-minute schedule adjustments may result in a 50% fee of the services booked. This requirement may be amended upon the establishment of a successful appointment history.

Service wellness packages are non-refundable and; non-transferable. Packages expire two years from the date of purchase.

Gift cards are available in any denominations They are transferable, never expire, redeemable for services or products. All gift cards are non-refundable. We are not responsible for lost or stolen gift cards/certificates. Guests must present a valid card or E-Mail certificate at the time of redemption.

Proof-of-purchase is required for all returns and be made within 30 days of the date of purchase. Products must have 75% or more remaining. Non-Sale boutique, apparel & accessories are exchangeable or able to be returned to a gift card within 30 days of the purchase date. Items must be unworn with tags. All sales are final on makeup, skincare, special orders, CBD, & styling tools. All sales are final on clearance and sale items.

We value each of our salon & spa guests and look forward to helping you achieve your hair and skin goals! In any instance in which expectations are not met, we ask that you speak with your provider or Guest Services at the completion of your service. When possible, we will make any adjustments prior to your departure. Should you have any need for an adjustment once leaving the salon, we ask that you make us aware within 72 hours. Rework is typically performed by the original service provider and completed within 10 Days of the original service.

Weddings, Group Events and Spa Days are fun occasions, we are excited to be a part of them! Due to the amount of time reserved for such appointments…

• A 3 Week notice of cancellation or reschedule is required for all wedding party services.
• A 2 Week notice of cancellation or reschedule is required for all Group Events.
• A 1 Week notice of cancellation or reschedule is required for all Spa Days.

A credit card will be required for all reservations. Cancellations made within the required time will result in a cancellation fee of 50% of the total services booked.

We look forward to serving all ages of clientele. For the safety of our young guests, we ask that all children under the age of 12 be accompanied by a parent for the duration of their service.

• Spa and Waxing Services: Spa services are designed for guests aged 16+. Guests under the age of 18 will require parental release before services can be performed.
• Skin Care Services: 18 years of age is required for some advanced skincare and waxing services. Guests under the age of 16 must have a parent present in the treatment room or give consent for the minor to be unaccompanied.
• Massage: Guests under the age of 16 must have a parent present in the treatment room for all massage services or give consent for the minor to be unaccompanied.